Contact Us

Main Store

Mantri Trading Pvt ltd, Kirana Oli,
Shaheed Chowk, Itwari,
Old Bhandara, India 440002

Pick Up

Plot No – 34, Mantri Mart, Mantri House,
Shivaji Nagar, Nagpur,
India 440010

Get In Touch

FAQ

Are Shop Rates and Website Rates Same?
No. You can get Wholesale Rates on Bulk Purchases at Shop but Delivery Status depends on Waiting time after placing order. Order Online to Save Time and Get Delivery Service and Convinience. If you have Bulk Order, Visit Shop with your Shopping List or Saamaan Ki List. Please note:Instant Delivery is not Possible at Shop many times. You may have to wait to get your order depending on waiting time.
Do corporate clients get discount on Bulk Orders?
Yes. We do give discount on bulk orders. Visit us at our shop for bulk procurement. Only Wholesale Customers entertained at the Shop, Come with your purchase list. Feel Free to Contact us.
What if the product looks different from what it appears in your website?
The picture shown in the website are used for demonstration purpose only. They will vary in shape, size and color.
How do I get my money if we reject the product?
If the payment mode is COD then you can deduct the amount and pay to the delivery boy accordingly. IF final payment amount goes below Minimum Order Level for free shipping than Flat Rate Shipping as per rates applicable at the time of order will be charged. If you have made the payment online refund will be within 7 days.
What if I am not satisfied with the Quality of Product?
Mantrimart stands by the quality of its products and a legacy of more than 70 years in this business. But if due to some reason the customer is not satisfied with the quality of the product then that product can be returned at the time of delivery before payment only.
How do you deliver the products?
We purchase products from the wholesale market and regional distributors. Once we receive your order our sincere team procures the products. Then the products are hygienically packed to ordered weight. Then the Delivery team ensures that the customers receive their products on time. We deliver in Your Building Main Gate/ Building Parking which is accessable to 4 wheelers.
What are order Timings?
Website – 24*7 you can order. Helpline Timings: 12 A.M. to 5 P.M.
What is your weekly off?
Sunday is the Weekly off for Home Parking Delivery or Building Main Gate Delivery. The Wholesale markets in Nagpur are closed on Sunday hence we are also closed on Sunday. But you can order on 24*7.
What is the Minimum Order?
Minimum order is 200/- , Self Pick Up options available. Home Parking Delivery or Building Main Gate Delivery will be free on Orders of 1000/- & above
What if I don’t want to register?
Registration is necessary & compulsary for ordering on Mantrimart.com
How do I register?
You can register by clicking on the “Sign In” link in our website. Please provide the information and shipping details in the form correctly. Registration on www.mantrimart.com is free. Your will be auto registered if you place any order as mentioned in Login/Registration billing and shipping form at checkout page.
What′s your returns policy?
Goods once delivered cannot be returned so Please check at the time of delivery. This is our motto and our policy. If you think your return request is genuine please visit shop.
What is Delivery Time?
Current Delivery Time can be checked by selecting any item in cart and viewing cart page details. For Next Day delivery always order early in the day. Next Day Delivery will not be available after 6:30 p.m. or if Order Slots Pre-Booked.